Strong, trusting relationships between staff and pupils pervade the school. Leaders make sure that pupils feel safe. Most pupils have complex needs. Staff take the time to work out the best ways for pupils to learn. They provide the right pastoral support at the right time. This personalised approach is core to the success of restoring pupils’ interest in education. Leaders carefully craft rich experiences to broaden pupils’ personal and cultural horizons. These include talks from local experts, residential trips abroad and learning Japanese. Pupils enthuse about the impressive range of Friday afternoon ‘green time’ activities. These range from surfing to cooking. They like the way in which staff tailor these so there is something for everyone to take part in. Pupils have seen improvements in their learning and behaviour since joining the school. This is because leaders set high expectations. They reward pupils for being resilient and doing their best. Pupils like this approach and participate willingly. Bullying is rare. When it occurs, leaders deal with it effectively. Parents and carers are highly positive about the education their children receive. Many commented on the ‘life-changing’ impact the school has had on their children.