Haven Nook is a very special place. Pupils, along with parents and carers, talk positively about the difference this school has made to their lives. For most pupils, this is their last chance to experience success at school. Typically, pupils have spent long periods of time out of education, and most are very anxious about school. Pupils are well supported when they first join. The school’s nurturing, caring and welcoming ethos helps them to settle in quickly. Staff work hard to develop highly positive working relationships with pupils. Consequently, pupils feel understood. Pupils develop positive friendships and actively help and encourage each other. Bullying is not a worry for pupils here. Staff tackle any problems and quickly resolve them. Pupils’ behaviour and attitudes are exceptional. Pupils are proud of their school. Some are actively involved in the school council. The improvement in pupils’ attendance is significant. The way pupils behave is well understood and very skilfully managed by staff. Pupils are positive about learning and feel safe and happy here. Duke, the therapy dog, has a particularly calming influence on pupils. Lessons and social times are settled and there is a disruption-free environment in which pupils can learn.