Hateley Heath is a welcoming school where pupils feel included. Pupils are proud to belong to this kind and thoughtful school community. They have positive relationships with staff, who know them well. This helps pupils to feel supported in all aspects of school life. Pupils feel safe in school and know whom to turn to if they have a concern. The school has been on a journey of change and has worked hard to improve the quality of education it provides. Leaders have been relentless in their efforts to provide the very best for their pupils. As a result, pupils have a love and enjoyment of learning and want to achieve well. Their positive achievements reflect their hard work. Staff and pupils embody the school’s values of ‘enjoy, achieve, respect and teamwork’. Pupils talk about these with enthusiasm and understand why they are important. Throughout the school, there is a positive culture of working hard and taking part, both in lessons and in extra-curricular activities. Pupils behave well and they are kind to each other. This helps the school to feel calm and settled.