Pupils love coming to Mill Ford School. Each day starts with warm, happy greetings between pupils and staff. The trusting relationships staff build with pupils and their families form the foundation for pupils’ positive experiences at the school. Pupils’ development, well-being and happiness are at the centre of everything that happens. Leaders and staff have high expectations for pupils’ learning and achievements. Staff expertly support pupils’ communication skills. They skilfully adapt what happens in the classroom. As a result, pupils thrive. They gain confidence, learn new skills and develop independence. Staff manage pupils’ behaviour well. Leaders ensure that staff are well prepared to support pupils with complex needs. For example, if a pupil needs a break from class, staff use carefully considered strategies to help pupils re-engage quickly. Pupils are confident that staff will quickly help them to resolve any disputes that may arise. They know there are members of staff they can talk to if they have concerns about something or if someone is being unkind.